Refund Policy Overview

At Scout Space Software Private Limited, we strive to provide excellent service through our Tracklist application. This Refund Policy outlines the circumstances under which refunds may be provided and the process for requesting them.

Important: We offer a 14-day free trial for all new users. We encourage you to fully explore Tracklist during this period to ensure it meets your needs before subscribing to a paid plan.

No Refund Policy

Tracklist does not offer refunds for any purchases, subscriptions, or service fees, except where required by applicable law. We encourage all users to take full advantage of our free trial period—typically 7days, though the duration may vary depending on your plan or promotion. This trial allows you to explore Tracklist thoroughly and ensure it fits your needs before committing to a paid subscription.

Important Notes

All sales are final. We do not issue refunds for:

Change of mind
Unused subscriptions or features
Service dissatisfaction after the trial period
Accidental purchases
Third-party integration issues

Subscription Management

Contact our support team at tracklist.in@gmail.com
You may cancel your subscription at any time via your account settings.
Cancellation takes effect at the end of your current billing cycle.
You retain access to premium features until the subscription expires.
Cancelling your subscription does not entitle you to a refund.

Contact Us About Refunds

For refund requests or questions about this policy, please contact us:

Email: tracklist.in@gmail.com

Phone: +91 98407-98047

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Address: Scout Space Software Private Limited, Chennai, Tamil Nadu, India

Response Time: We aim to respond to all refund requests within 2-3 business days. For urgent matters, please call our support line.